Project Brief

Westernex Pty Ltd needed a secure, mining-industry-focused web portal that lets approved customers assemble a request-for-quote without ever exposing list prices online. Key aims were:

• Support only mining customers behind a gated login or IP whitelist
• Offer 1,600+ products (cutting consumables, welding rods, safety gear) with multiple variants
• Enable “quote cart” workflows—users pick items and quantities, review their basket, then submit a single RFQ to Westernex sales
• Keep all pricing offline so every quote is customised and manually reviewed

Key Features & Deliverables

• Product Catalogue & Variants
  • 1,600+ SKUs organised by category (e.g. Core Bits, Saw Blades, Guides)
  • Variant selectors for size, material grade and packaging options
  • Live availability flags (in stock / lead time) without showing any price fields
• Quote Cart
  • “Add to quote” buttons on each product page and in search results
  • Persistent cart sidebar summarising quantities and part numbers
• RFQ Submission & Notifications
  • One-click “Submit Quote Request” sends consolidated enquiry to Westernex’s sales team
  • Automated acknowledgement email with PDF summary of requested items (no prices)
  • Dashboard for users to track status: “Received,” “In Review,” “Quoted,” “Closed”
• Mobile-Responsive Design
  • Optimised for field use on tablets and phones, ensuring geologists and site engineers can build quotes on the go

Special Integrations

1. Custom CRM Connector
   • Every RFQ creates a lead in Westernex’s CRM with line-item details and customer metadata
2. Availability Sync
   • Background job imports current stock and lead-time data from Westernex’s warehouse system every hour
3. PDF Summary Generator
   • Lightweight template that renders the RFQ basket into a branded PDF (item codes, descriptions, quantities

Outcomes & Achievements

• Streamlined lead capture: RFQ submissions rose by 70% within two months of launch.
• Reduced manual errors: CSV import and variant pickers cut mis-orders by 40%.
• Improved field usability: Mobile-responsive quote cart meant site-based engineers could assemble RFQs without returning to office.
• Enhanced customer trust: Keeping prices offline reinforced Westernex’s consultative, service-first approach in the mining industry.

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Fresh, innovative, creative web design and most of all tailored to your needs this is what we love to do!

We thrive when we can collaborate with our client, consulting, even holding hands at times that’s when the magic really happens! We don’t just create websites. We are here for our clients making sure that they understand the process and when it comes to hand over, they really feel that this IS their website.

We provide an infinite playground of inspiring web design work, coming up with ideas that are custom designed to our clients needs.

Our projects with our clients are structured so that the website design scope is easily understood. We create within budget and time frame as quoted. 

We are not only creating new websites, we are also taking on websites that need upgrades, maintenance or rejuvenation. Many clients have come to us because we have been successful in the web design business since many years. A great website is another shop window to help you advertise your business and its details to a wide community. Once established it can grow with your needs as it is expandable and adaptable.

We pride ourselves to have many clients who are capable to maintain the website we built for them and operate them on a daily basis. We want you to be as independant as you desire to be.

Examples of our web design projects

Organic food shop in Perth, Western Australia

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Microsoft software consulting company in the UK

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Web maintenance for a Mining Supply Company in Australia

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Eco Western Australian Outback Tourism Company

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To showcase our web design work, please visit our portfolio and take a peak into the testimonials we have received from our satisfied clients all over the world. 

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Have you been thinking of creating a new website because your website is dated? Maybe a little investment could bring you more than you thought?

The website has served you well and now it is time to give it a “new coat of paint” and add some features that you have been missing e.g. making it responsive, Facebook, LinkedIn and Google integration or a newsletter that allows you to talk to your clientele directly.

We take a lot of joy and pride in helping you with that and often it does not “cost an arm or a leg”. It is not always necessary to create a whole new website!

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